FAQ Sending Emails
Q: I no longer want to send a scheduled email. What do I do?
A: You should delete the email on the individual email screen: “Delete This Email”
Q: I still want to send an email, but at a different time. What do I do?
A: Change “edit send time” on the individual email from Figure 1
Q: If you determine in advance that it is ok to send on upcoming days, but want to update the email send time
A: Change “edit send time” from Figure 1 on each individual email that you want to change the time.
Q: What happens if Emma's servers are down when the email is scheduled to send?
A: The email send time will be delayed. You will see a notification on your Kurate dashboard and Kurate will continue to try and send the email every 15 minutes until the email sends.